Cancellation/Refund Policy

If you wish to cancel a job, please email immediately. As all our orders are customised jobs and cannot be resold, please note, there will be a cancellation fee if the order has been plated and or printed. If the order has been printed, it will be billed in full. If the job has been plated, a fee of £40 per plate will apply. If you believe you have been invoiced in error, please email within 7 days of receipt of invoice.

Refund Policy

All our are orders are custommise your specification and/or personalised by you, therefore you may not cancel your order once you have placed it and no refunds can be offered. In the unlikely event that an item doesn’t meet our published specification, a refund may only be given at the sole discretion of the customer servive representitive.

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